Privacy Policy

Privacy Policy

Starway International Packers and Movers ("we", "our", "us") is committed to protecting the privacy of the personal information of our customers and website visitors. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

Information We Collect

• Personal details: Name, mobile number, email address, and any other information you provide when requesting a quote or enquiry.
• Move details: Pickup and delivery locations, moving date, type of goods, and any other details you share about your relocation.
• Automatic information: We may collect non-personal information such as your browser type, IP address, and pages visited to improve our website and services.

How We Use Your Information

• To respond to your quote requests and enquiries.
• To schedule packing, relocation, and delivery services as requested.
• To improve our services, website, and customer experience.
• To contact you regarding your move or relevant offers, if you have opted in.

How We Protect Your Information

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Your information is shared only with our staff and partners who need it to complete your move.

Sharing of Information

We do not sell or rent your personal information to third parties. We may share information only when required by law or with service partners involved in completing your relocation (such as loading and transport teams) under confidentiality obligations.

Cookies

Our website may use cookies and similar technologies to understand how visitors use the site and to improve performance. You may disable cookies through your browser settings; however, some parts of the website may not function properly without them.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party website you visit.

Your Rights

You may request access to, correction of, or deletion of your personal information held by us at any time. To exercise these rights, please contact us using the details below. We will respond to your request within a reasonable timeframe.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please revisit this page periodically to stay informed.